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Investigate marketplace support cases with evidence you can check. Trace the accounts, transactions and history behind a customer complaint. Review the evidence before approving a change.
Want to look around first? Try a support case without an account.
Founding operator program: all Core features are free until December 31, 2026.
Your keys
- We read your users, listings, transactions and messages, plus Stripe payments.
- Nothing is written without your click.
- Every change has a receipt; field changes undo in one click.
- Delete the connection and we stop within a minute.
- Deleting the connection deletes our copy of your marketplace.
- Stripe is optional. Restricted keys need read access and Webhook Endpoints: Write.
- Sharetribe keys can’t be made read-only, so the limit is our approval step.
Founding operator program: all Core features are free until December 31, 2026.